HOW THE SITE WORKS & RULES

Pyramid Rules

Challenging: You can challenge only the first 5 active players ranked above you in your region. Frozen players are skipped when counting the 5. Challenges are only valid within the same region. Only one pending challenge is allowed between the same two players (either direction).

Winning: If you were below your opponent, you take your opponent’s rank and all players with ranks ≥ that rank (except you) move down by 1. If you were already ahead, ranks do not change.

Losing: If you lose and the winner takes your rank, you move down by 1; otherwise your rank stays the same.

New members: New players are added to the bottom of their region (rank = max + 1).

Leaving members: When a member leaves or is deleted, everyone behind them moves up by 1. Any pending challenges involving that member are cancelled.

Region Changes

Frequency: You can only change regions once per year

Waiting period: 365 days

Explanation: When you change regions, you are placed at the bottom of the new region's pyramid. You must wait 365 days before your next region change.

Challenge Declining

Limit: You may decline at most 3 challenges within any 30‑day period. Further declines will be blocked until the limit window resets.

Privacy: Contact information is only shared after a challenge is accepted.

Fair play: Only decline for legitimate reasons (injury, travel, etc.). Consider using account freeze if you will be unavailable.

Time Limits

Challenge response: 3 days to accept/decline. If there is no response, the challenge expires.

Match organization: Aim to arrange and play the match within 7 days of acceptance.

Result recording: The challenger should record the result promptly after the match.

Email Notifications

Challenge issued: When you challenge someone, the challenged player receives an email and can accept/decline.

Challenge accepted: Both players receive a confirmation email to arrange the match.

Challenge declined: The challenger is notified by email.

Match result: After the challenger records the score, both players receive the result by email.

Membership confirmation: Upon completing your profile, you receive a welcome/confirmation email.

Admin broadcast: Admin may send informational emails to members (announcements, maintenance, etc.).

Important Notes

Fair play: This is a friendly competition. Be respectful to all players

Communication: Use WhatsApp or other messaging apps to organize matches

Court booking: The challenger is responsible for finding and booking the court

Costs: Court costs are typically split 50/50 unless agreed otherwise

Sportsmanship: Shake hands before and after matches

Region change effect: When a player changes region, any pending challenges involving that player are automatically cancelled.

Frozen accounts: Frozen accounts cannot perform any activity or receive challenges and are skipped when counting the top‑5 ahead.